If the “My Location” button is not working, follow these steps to activate location services.
How to enable location services
iOS 18 and newer (Safari)
- System settings: go to Settings > Privacy & Security > Location Services. Ensure the top toggle is ON.
- Safari access: in that same list, scroll to Safari Websites and set it to While Using the App.
- Inside Safari: open the map. Tap the menu icon (square with lines) on the left side of the address bar. Tap the three dots in the bottom-right corner, scroll down, and switch Location to ON.
Android 12 and newer (Chrome)
- Browser access: open Chrome and go to the map.
- Adjust permissions: tap the sliders icon (or lock icon) left of the URL in the address bar.
- Allow: tap Permissions and switch Location to ON.
- If this does not work: go to three dots (menu) > Settings > Site settings > Location and make sure the website is not blocked.
Quick fix
Not getting a permission popup at all? Refresh the page. This often triggers the browser permission prompt again.
