Enable Location Access

If the My Location button is not working, follow these steps to enable location services for the map.

iOS 18 and newer (Safari)

• Go to Settings > Privacy & Security > Location Services and make sure the top toggle is on.
• In the same list, scroll to Safari Websites and set it to While Using the App.
• Then open the map in Safari. Tap the menu icon (the square with lines) on the left side of the address bar, tap the three dots in the bottom-right corner, scroll down, and switch Location on.

Android 12 and newer (Chrome)

• Open Chrome and go to the map.
• Tap the sliders icon or the lock icon to the left of the URL in the address bar.
• Tap Permissions and switch Location on.
• Still not working? Go to three dots > Settings > Site settings > Location and check that the website is not blocked.

Quick fix

Not getting a permission popup? Refresh the page. This often makes the browser ask for location access again.